Job Description

Patient Benefits Representative

The Patient Benefits Representative will work closely with the clinical staff and billing department. Candidates must have excellent communication, organization and follow-up skills with the ability to handle multiple assignments simultaneously. Candidates should demonstrate good judgement as well as attention to detail while working well with a team.

• Verify patient insurance benefits, eligibility, and demographic information in an accurate manner.
• Submit, obtain, and track insurance authorizations.
• Help patients understand their insurance coverage and financial obligations.
• Review patient accounts and set up patient payment agreements.
• Support optimal insurance coverage.
• Perform medical billing functions.
• Identify and obtain other forms of financial assistance to ease patient financial burden.

Requirements

• Bachelor's Degree or equivalent experience preferred but not required.
• Ability to write and speak fluent Spanish, preferred.
• Computer skills - minimum 2 years' experience with Microsoft Word and Excel.
• Medical office experience required.
• Insurance experience and general knowledge required.
• Knowledge of health-care payment methodology including Medicare, Medicaid, HMOs, PPOs and secondary payers required.
• Medical billing experience a plus.

Desired Degree: High School

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