HVAC Service Manager Job at Pinnacle Partners, Westfield, IN

  • Pinnacle Partners
  • Westfield, IN

Job Description

Job Description

About the Role

Pinnacle Partners is recruiting for Director of Operations/Service Advisor for a growing Commercial HVAC company. This is a full time, direct hire role working onsite in Westfield, IN. This position will spend approximately 75% of time in office and 25% in the field to help troubleshoot any escalated issues.


Key Responsibilities:
  • Lead and guide all communication to the team of HVAC Technicians
  • Work with Dispatch to ensure schedules are aligned
  • Maintain a KPI tracking spreadsheet
  • Able to make quick decisions and judgement calls on adjusting work orders, updating technicians and updating customers based on parts availability
  • Back up to quoting process
  • Troubleshoot escalated issues with technicians
Requirements:
  • Strong background in HVAC services, strong preference for Commercial
  • Prior leadership experience
  • Strong communication skills, able to communicate effectively in fast paced, ever changing environment
  • Type 4 EPA Certification
  • Previous payroll experience
  • Strong attention to detail and accuracy
  • Strong critical thinking and problem-solving skills
Preferred:
  • Commercial HVAC experience
#ACT123

Job Tags

Full time, Work at office

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